Switch from Ticket Tool
Moving from Ticket Tool to ZeroBot
ZeroBot cannot log in to Ticket Tool, and no bot can read another bot's settings. What it can do is read what Ticket Tool left in your server, show you a plan, and take over the parts you tick. Free on every plan.
What comes over
Tickets
The scan looks for these. Each one it finds is a suggestion with its own switch.
- Log channels, found by their names: mod log, server log, automod log and role log.
- Ticket panels Ticket Tool posted become ZeroBot panel drafts with the same title, text and button label. The old panel stays. A ticket log channel is found by its name.
What you do yourself
- Check each ticket panel draft, add its category and staff team, then post it from the Ticket panels page.
- Remove Ticket Tool when you are ready. ZeroBot never removes another bot.
What no import can read
- Custom commands and their replies
- Settings kept in the other bot's own dashboard
- Warnings, cases and notes
- Coins, shops and inventories
- Button and menu roles (rebuild them with ZeroBot's self roles)
- AutoMod regex patterns (they keep running in Discord)
Bots keep these in their own database, so no other bot can read them. This is the same for every bot.
How to switch
- 01
Add ZeroBot
Invite ZeroBot to your server. The invite asks for Administrator, so it can read the roles, channels and AutoMod rules the import needs.
- 02
Open the importer
Sign in with Discord, pick your server and open Import from other bots in the dashboard.
- 03
Scan your server
Press Scan this server. ZeroBot reads your roles, Discord's AutoMod rules and the latest 50 messages in up to 25 channels. The scan only reads.
- 04
Check the plan
Every part has its own switch. Where a message does not say which role an emoji gives, you pick the role.
- 05
Import
Press Import, then Yes, import. ZeroBot writes only its own settings. Ticket Tool, its messages and Discord's AutoMod rules stay as they are.
- 06
Finish up
Check the pages ZeroBot now runs, then remove Ticket Tool in Server Settings, Integrations. Changed your mind? Undo reverses the import for 30 days.
Good to know
- Nothing changes until you press Import, and Undo works for 30 days.
- Both bots can run side by side while you check. Reaction roles keep working on the same message.
- The import and the level import are free on every plan.
Ready to switch?
Add ZeroBot first, then open the importer for your server.
Moving from another bot?
Ticket Tool is a trademark of its owner. ZeroBot is not affiliated with Ticket Tool.